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Pure Skin Pro - Contact Us

Customer Support

  /  Customer Support

Customer Support


2203 Penn Ave, West Lawn, PA 19609
Call us at 484-243-0771

Please select from various topics.

If you are unable to locate your interest, please feel free to contact us.

Product Selection Help

If you have product questions or would like personalized recommendations from our esthetician, you can contact us via email or phone at 484-243-0771 from 10 am to 4 pm PST Monday through Friday.

When contacting us, please be prepared with following information to ensure that we recommend products tailored to your individualized needs:

  • What is your skin type?(ex. normal to dry, very dry, oily, or combination)
  • Do you have sensitive skin or redness?
  • Do you have any concerns you want to address, such as acne, blackheads, large pores, wrinkles or uneven skin tone?
  • Are you seeking a complete routine or a few new products to add to an existing one?

If you need more immediate recommendations, you can also book a Private Consultation here.

Where to Schedule a Salon Appointment

If you are interested in scheduling a skin care treatment, or in-salon  personal consultation we are happy to assist you!

To book an appointment at our salon, please visit our skin care salon website 

Customer Support FAQ's

Unable to Sign In

If you are unable to log into your account, here are a few things you could do that may help resolve the issue:

  • Update your password by clicking Log In> Forgot Password. Be sure to check your spam/junk folder if you do not receive a password reset email.
  • Clear your Internet browser’s history, or at least the cookies and cache components of it (the data stored on your computer from previous visits to our website may be causing your browser to display old information, rather than the current pages).
  • If you are still having issues or would like to place an order, please contact us here.

Unable to View Prices

In order to view pricing information you will need to register for an account with us.

To create an account, please visit the registration page HERE.

Please provide a valid email address when registering and check your email for furthur information (if any) it is important to check your spam / junk mail folder if you have not received your successful registration email.

Account Advantages

Creating an account provides benefits to you, including quick, easy checkout (not having to re-enter your address every time you shop our site), simpler management of your personal information, saved order history to better track your orders if you have questions or concerns and access to order tracking information when items are shipped to you.

You only need to setup your shopping account once.

NOTE: Our websites online shop is not yet accepting purchase orders

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